Praesidio Ltd Case Study

Company Profile

Praesidio Ltd is a specialist security, emergency response and training provider, offering a wide range of solutions to suit a varied client base. Headquartered in the UK but with global reach, Praesidio provides support to the oil and gas sector internationally, with a strong operational presence in Africa.

Business Situation

An intrinsic element of the commitment to safety and security is ensuring that all organisations comply with the legal and moral duty of care to their personnel. At Praesidio, that commitment to safety and security commences when personnel depart the UK, continuing throughout the duration of their time overseas. Praesidio required a secure tracking and monitoring solution and after extensive due diligence selected Vismo as their tracking partner.

The Solution

Using the Vismo Global Traveller App downloaded to travellers’ smartphones, has enabled the Praesidio Operations Team to track and monitor clients travelling overseas, whilst aiding in planning travel and security arrangements at their end destinations before their arrival. Praesidio makes use of the range of features Vismo offers, to help in protecting their clients whilst travelling abroad.

Utilising the ‘Check-In’ functionality allows clients to notify the Praesidio Team when they arrive and depart key destinations or locations, during their travel or time overseas. The ‘Country Change’ feature automatically notifies administrators when clients arrive in a new country. These features ensure the Praesidio Team can monitor key movements in the client’s schedule, whilst acting as an added safety layer. Should a ‘Check-In’ be missed or late, the team immediately responds and follows the required escalation process.

The Vismo Secure Portal has incorporated ‘Points of Interest’ (POI’s) to define relevant locations on the map. In preparation for a client’s trip, the Praesidio Team identifies locations for clients to stay en-route to their end destinations, as well as identifying key infrastructures such as Embassies, hospitals, police stations and airports.  Geo-fences are invisible borders placed around high-risk and safe areas. Geo-fences help to ensure that should a client accidentally find themselves in such an area, the Praesidio Operations Team is immediately alerted and can intervene and direct them to safety.

Customer Quote

The global security climate can be volatile, unpredictable and change without warning. Through the Vismo Secure Portal, we can respond to this changing climate by altering routes, journeys or destinations to ensure our clients are not exposed to unnecessary risk. Using Vismo, we have found that during emergency incidents overseas, we can monitor and coordinate personnel in real-time as the situation unfolds, to ensure they reach safety, in a fraction of the time than we have previously.

The Vismo Global Traveller App has been designed so that it can be personalised to suit each client’s individual needs, whilst incorporating essential functionalities in case an emergency situation arose. Within the App, we have been able to add a direct link for our Incident/News Feed from the Praesidio website; ensuring our clients receive news directly from us. We find that because we can configure the Vismo App to our clients’ specific needs and our company profile, clients are more likely to interact with the multitude of features available to them within the App.

As well as the key safety features you would expect from a tracking application, including Live & Historic Location Updates, Panic Alerts and Geo-fencing capabilities, Vismo has a range of additional functionalities to aid with tracking and monitoring clients overseas. We can communicate directly with our clients using Vismo Encrypted Messages and Mass Notifications, which again is reassuring to know that ‘One App Does All’; it alleviates the requirement for contact through multiple platforms.”

Rob Diver, Operations Director, Praesidio Ltd

Praesidio

What is EVV?

What is Electronic Visit Verification?

Electronic Visit Verification (EVV) is a method used to verify home healthcare visits in the United States.

Part of the 21st Century Cures Act passed in 2016, EVV has been introduced to reduce fraudulently documented home visits while ensuring people receive the documented care they need. In turn, this helps verify that the services billed for are actual visits made.

All US states are required to implement EVV for home care agencies that provide personal care services (PCS) by January 1, 2020, and home health services on January 1, 2023, or risk having their medical claims denied. Many states already have EVV implemented.

How to Comply with EVV Legislation?

The federal government has suggested several possible methods to comply with EVV legislation. One of the most popular methods that ensure home care agencies adhere to EVV is through using a Lone Worker tracking app that uses location services on the caregiver’s cell phone. Most states are opting for mobile solutions because people no longer have landline phones and fixed devices are more costly and burdensome to implement than mobile apps.

The Vismo Lone Worker Solution

The Vismo Lone Worker Solution uses GPS technology to locate caregivers using their smartphone or device, as they travel between jobs and at patients’ homes. When arriving at a patient’s home, caregivers can check-in using the Vismo App. This will verify the date, time and place that they started their home healthcare visit. Once they have completed their visit, the caregiver can check-out from within the Vismo Lone Worker App, which will record the information about the job in compliance with EVV and store it on the Vismo Secure Portal.

The Vismo Lone Worker App features an integrated Panic Button to aid with monitoring caregiver’s safety if they face an emergency or a duress situation. Once the Panic Button is activated, monitoring teams are automatically notified of the situation. Vismo then covertly records audio which is available for playback to help monitoring teams to further understand the situation and follow the required escalation process.

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Features of the Lone Worker App:

  • Yellow Alert with Timed Check-ins
  • Panic Alert with Covert Audio Recording
  • GPS Tracking with Location History
  • Two-way Encrypted Messaging
  • Mass Notifications
  • Geo-Fencing
  • Assignments
  • Personalized Interface

 

The deployment of the Vismo Lone Worker App on a caregiver’s smartphone will allow Home Care Agencies to meet the EVV mandate and in addition improve communications, enhance business process and most importantly, improve the safety of their caregivers as part of their organizational duty of care.

Ready to start protecting your employees?

Email: enquires@vismo.com
Call: +1 866 815 9128 (USA) or +44 (0) 1904 616666 (UK and RoW).

Monitoring COVID-19 and Employees with Vismo

Vismo has integrated COVID-19 data into its tracking solution enabling clients to actively monitor employees in relation to outbreaks.

Vismo has integrated the latest COVID-19 data from Johns Hopkins University into the Vismo Secure Portal, as a Point of Interest (POI) layer. This information is available to all Vismo clients free of charge.

Johns Hopkins University is actively monitoring the COVID-19 pandemic, updating the information in real-time on the number of cases, deaths and recovered patients, in affected countries and by States in the US.

By incorporating this data into the Vismo Secure Portal, it enables organisations to display the exact location of an employee with the latest COVID-19 statistics overlaid on their position.  In addition, having the ability to track an employee who may have become infected, and then the potential to trace any contact with another colleague could be helpful in isolating the spread of the virus.

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Whilst a third of the world’s population is currently in lockdown, and the start of international business travel unlikely in the immediate future, keeping a track of virus numbers in countries when travel restrictions are lifted may influence a decision to allow an employee to travel or not.

Johns Hopkins University

The COVID-19 dashboard map was built by Professor Lauren Gardner at Johns Hopkins University back in January when the outbreak was primarily in China, to track the spread of the disease as it unfolds from transparent data sources.

Collecting information from a variety of sources including the World Health Organisation (WHO), European Centre for Disease Prevention and Control, and the National Health Commission of the People’s Republic of China, enables Johns Hopkins University to effectively relay the latest information in real-time.

Actively monitoring the COVID-19 pandemic, Johns Hopkins University are reporting on a range of information including the number of cases, active cases, deaths and recovered patients, in affected countries and by States in the US.

Integrating the latest COVID-19 data from Johns Hopkins University into the Vismo Secure Portal enables clients to visualise cases and monitor employees’ locations relative to the outbreak.

For more information about the integration of COVID-19 data into Vismo, contact a member of the Vismo team.

Email: enquires@vismo.com Call: +44 (0) 1904 616666 (UK and RoW) or +1 866 815 9128 (USA).

Protect and Manage Lone Workers and Homeworkers

As the Coronavirus (COVID-19) Pandemic continues to plunge the world into uncertainty, it has impelled many organisations to change the way they work and introduce remote working from home for many employees.

LOneWorkerApp-iPhone7-990514051401453cVismo recognises the risks faced by lone workers and has developed the Vismo Lone Worker App; a fully integrated solution for all mobile platforms.

With the strict new measures being introduced by Governments to tackle the outbreak, employees may also be exercising alone to adhere to social distancing rules. If an employee is found in a difficult position they can activate the panic alert from the Lone Worker App. Once activated, Vismo will covertly record audio and notify key contacts of the situation.

The Lone Worker App turns a smartphone or tablet into a tracking device with a panic button, timed check-in functionality and assignment capabilities. It enables lone workers to have two-way encrypted communication with colleagues, managers and security teams.

Lone Worker App Features Include:

    • Panic Alert with Covert Audio Recording
    • GPS Tracking with Location History
    • Two-way Encrypted Messaging
    • Geo-Fencing
    • Yellow Alert Timed Check-ins
    • Assignments
    • Personalised Interface

Ready to start protecting your employees?

Book a Demo Today

Protect your Travelling Employees with Vismo Satellite Devices

GPS tracking devices have proven to be an essential piece of equipment for those travelling around the world where standard mobile devices are simply not suitable. Organisations have a Duty of Care towards their employees to ensure their safety, and should continually extend diligence when employees travel to potential/known high-risk areas. It is in these areas where tracking devices become really essential.

Global Tracking Specialist, Vismo, provides peace of mind and reassurance to those travelling around the world, often in areas where there is no GSM mobile coverage. Vismo provides trackers that are all fully integrated into the Vismo Secure Portal, allowing for the monitoring of users travelling globally. The trackers also provide live location updates and location history reports with notifications for panic alerts, country change and geo-fence alerts.

Iridium Extreme

iridium-9575-rentalThe reliable nature of the Iridium Extreme works across the 100% global Iridium network and has up to 30 hours standby and 4 hours of talk time.  The Iridium Extreme is built with military grade toughness in a small durable structure to guarantee communications and monitoring in the toughest conditions. The Iridium Extreme has incorporated SMS, email messaging and dialling capabilities as well as a specialist panic button. Upon activation of the panic alert, an alert is sent to the Vismo Secure Portal for monitoring capabilities.

 

RockSTAR_T

RockSTAR

The RockSTAR two-way messenger works far beyond the reach of WiFi and GSM networks using the truly global Iridium Satellite network. The handheld unit is waterproof, light weight, ruggedised and designed to withstand the most challenging of environments, with a long battery life of 3 weeks set to 30 minuet fixes. Send two-way messaging using SMS and email formats, as well as raising the panic alert using the specialist button.

Garmin inReach Mini

garmin mini

The small, but powerful rugged lightweight satellite tracker is the perfect solution for travelling where size and weight matter. The palm sized devices work using the 100% Global Iridium coverage, which reports locations and alerts to the portal.

 

 

To find out more about Vismo tracking devices, please contact enquires@vismo.com or call us on +44 (0) 1904 616666 (UK and RoW) or +1 866 815 9128 (USA).

Vismo used by Leading UCL Research Team at Remote Volcanoes

Leading UCL lecturer, Dr Emma Liu, and her research team, take Vismo to Earth’s most remote volcanoes for essential monitoring and constant tracking. 

Read about Dr Liu’s trip below:

Satellite communication from Vismo supports research team working at some of the most remote volcanoes on Earth

Mobile communication solutions are an essential part of any expedition planning, particularly for those teams or individuals heading to remote places. “As research takes scientists to ever more extreme environments, satellite-based solutions have revolutionised the support available to help them keep in contact” says Vismo, the global tracking solution company.

Gemma (3)

In January 2020, Dr Emma Liu, a Lecturer in Volcanology at the University College London, set sail on a five week ocean expedition to the South Sandwich Islands. Together with Dr Kieran Wood from the University of Bristol, their aim was to measure and sample the volcanic gases being emitted from this remote and unexplored chain of volcanoes in the Southern Ocean.

“We knew that at our furthest point we would be more than eight hundred miles from the nearest civilisation. Our closest neighbours were on the international space station! In such a situation, it is a great reassurance to have the ability to contact a support network in the event of an emergency” says Emma. “This is why we contacted Vismo”.

clarke rocksIn addition to volcanological research, the multi-disciplinary expedition team aboard the Pelagic Australis sailing yacht included penguin ecologists, glaciologists, a whale biologist, an expedition medic and a media team. “The South Sandwich Islands have only been visited by a handful of scientists, and fewer still have attempted to land ashore. We were a strong team, with lots of experience on board, so this was a unique opportunity for inter-disciplinary science”, says Emma.

OLYMPUS DIGITAL CAMERA

“During the expedition, I was working with Dr Tom Hart, University of Oxford, to explore the impact of volcanic activity on one of the largest known penguin colonies on Earth. A population census in 2012, prior to a large eruption in 2016, indicated several tens of thousands of Chinstrap and Adelie penguins on Saunders Island. We were interested to discover the impact of this eruption on the health of the colony, and how they have responded to persistent toxic volcanic gas emissions since.” Emma adds. “I was also fascinated to find out about t

he chemical composition of the volcanic gases being emitted into the atmosphere, and to assess the emission rate of major gases such as carbon dioxide”.

Emma had been supported by Vismo on a previous expedition to Ol Doinyo Lengai volcano, Tanzania (with PhD student Kate Laxton, also from UCL; read more here), where satellite communication had proved invaluable. Emma explains “We were able to seek medical advice from emergency services in the UK that set our mind at rest when one of the team fell ill. We also used Vismo’s continuous tracking facility, which updated our location every 20 minutes and could be viewed by our support team back at UCL. Given the success of communications during this expedition to Africa, my first port of call when I knew I was headed to somewhere even more remote was Vismo”.

Emma adds, “Vismo advisors suggested the Iridium Extreme satellite phone for my communication needs. The hardware support I received from Vismo was second to none. They set up all the hardware and arranged the call plan leaving me free to concentrate on preparing the scientific equipment”.

Satellite comms offer a flexible solution for field research

In addition to emergency comms, Emma and her team found satellite communication to be essential on a day to day basis. “We would land ashore each morning and hike far up the volcano to make our measurements. Although equipped with VHF radios to contact the sailing vessel and other teams ashore, the mountainous terrain meant we would often go out of line of sight making radio contact difficult. In this situation, the satellite phone provided by Vismo allowed us to check in from wherever we were, and to provide logistical updates to the team when needed. I never left the boat with my satellite phone” says Emma.saunders glacier trek

Later in the expedition, when weather conditions caused plans to change, the research team used satellite communication to contact the Government of South Georgia and the South Sandwich Islands to request last minute changes to their research permits, which were granted. Emma explains, “These last minute alterations to our permits allowed us to collect additional samples that would otherwise not have been possible. In the field you need to be very flexible and ready to change plans in response to the weather. Satellite communications gave us that flexibility we needed”.

Would Emma look to satellite communications for her future expeditions? “Absolutely.” she says, “Fortunately, we did not have to use the emergency capabilities of the Iridium Extreme satellite phone. However, the simple reassurance of a quick call home, or a check-in message to the UCL support team, is not to be underestimated. When you are eight hundred miles away from help, satellite communications provide a lifeline to help you to feel connected”.

Web: www.ucl.ac.uk/earth-sciences/people/academic/dr-emma-liu

To find out more about Vismo, or to arrange a trial, please contact enquiries@vismo.com or call us on +44 (0) 1904 616666 (UK and RoW) or +1 866 815 9128 (USA).

Protect Individuals Travelling to Japan with Vismo

Returning to Japan for the first time since 1964, the countdown is on until Tokyo hosts the biggest sporting event in the world. Global tracking specialist Vismo is set to provide organisations and travellers with essential monitoring and tracking capabilities. With the eyes of the world on Tokyo, focus must be placed on security for the large-scale event.

Before travelling abroad, travellers should conduct research in order to understand any potential cultural differences, as well as any possible risks in the target destination. Japan is one of the safest countries in the world. Yet with natural disasters making the headlines, should travellers and attendees be cautious of their safety? In wake of recent natural disasters event organisers are taking extra precautions to ensure travellers feel safe at the Games. According to media reporting, attendees can feel reassured in the knowledge that all venues have been constructed so  they are seismic resistant and comply with strict Japanese building regulations. Venues also have specialist evacuation plans as an added precaution should natural tremors occur. Attendees’ safety is the primary concern for event organisers, who have even resulted in fail-safe testing their venues through controlled simulated earthquake testing.

While Japan is pulling out all the stops to safeguard attendees and provide ease of mind, Vismo advises travellers to extend further diligence to their own individual safety.

Mock-Tokyo-incident-management

Secure Portal – Example incident in Japan.

How can Individuals/ Organisations Protect Themselves?

Vismo enables organisations to protect and monitor individuals travelling globally with the Global Traveller App. Using GPS and other technologies, Vismo reports a traveller’s location to the Vismo Secure Portal for live location monitoring. Vismo ensures that travellers can be located quickly and effectively in a crisis situation when precious time may be critical.

iPhone-1

Recently, Vismo has launched an enhanced version of its successful long-standing Portal and App with increased user functionality and new innovative features. These include: Incident Management and Mass Notifications that enables organisations to effectively manage a crisis situation, while automatically notifying users in affected locations and giving appropriate advice.

The Global Traveller App

Safeguard users visiting Japan and receive notifications with live location updates, geo-fencing to define high risk areas and panic alerts. The new updated Global Traveller App allows organisations to personalise the interface suiting individual travellers, while making it the perfect tool for integrating Vismo into any organisation.

Local Japanese SIM

Vismo sister company, Cellhire, a leading global telecommunications provider, offers businesses and travellers with cost-effective local Japanese SIM cards. With network partnerships with Japanese networks NTT Docomo and SoftBank, Cellhire offers unrivalled mobile connectivity throughout Japan, allowing attendees to seamlessly connect, browse, like and share their experiences.

 

To discuss short-term licences from Vismo for Japan please contact enquires@vismo.com or call us on +44 (0) 1904 616666 (UK and RoW) or +1 866 815 9128 (USA).